Unix System Administrator, Web-Designer & Systems-Analyst  

04/2000 – Present  AT&T Wireless Services Redmond, WA

Unix Application Systems Administrator

• Sun Certified System Administrator

• Unix Application administration for 14+ application platforms on 20+ servers.

•  Developing and implementing application training procedures.

• Coordinating maintenance efforts with customers & process owners.

• Perl and Shell application and web-interface scripting.

• Responsible for user accessibility and procedures.

04/1998 -04/2000 Illuminet Olympia, WA

Telecommunications Analyst

• LNP Troubleshooting for over 100 participating CLECs.

• Remote client LNP training and support.

• #800, LIDB, and some SS7 troubleshooting.

• STP & SCP Monitoring and operations support.

• Troubleshooting CAOS, ROSS, Fraud-Control; CNAM, ARMS, and L&S.

  11/1997 - Present Alpine Machine Olympia, WA

Webmaster / Web-Developer

• Sole developer, www.stump-grinding.com.

• Internet sales representative, Alpine Machine.

• Implementation of db-driven site, search engine, and cust. tracking software.

• Implementation of visitor tracking software and automated inquiry fax-server.

•  Coordination and follow-up on all Internet sales leads.

Andre Carter, Director, IT-Operations
·          Telephone: 425-702-3981, Email: andre.carter@attws.com

David Mirabal, Director, FWS-Provisioning
·          Telephone: 360-459-0977, Email: dtmira3@aol.com

Ken Bates, Manager, IT-Operations
·          Telephone: 425-785-9818, Email: ken.bates@attws.com

Keith Cairns, President Alpine Machine
·          Telephone: 360-357-5116, Facsimile 360-705-0340  

  Telecommunications Platforms

• Ingage SOA (Service Order Administration)

• Tekelec LSMS (Local Service Management System) 

• Nortel STP/SCP, 

• Tandem Guardian, 

• Unix (Solaris, BSD, Linux, HP 9000), 

• SMS 800

• LIDB database 

• CNAM

•  ROSS (Cellular Roaming Support) 

•  SS7 general support

•  #800 and toll-free troubleshooting

•  Windows 95, 98, NT4, and 2000

Internet Platforms / Web Application Development

•  HTML, DHTML, XML, Flash & Shockwave Development

• Javascript, Java

• Unix Shell, Perl, PHP3

• Netscape iPlanet Server, Apache/Linux Server

• client-server web & application development

•  Oracle & MySQL web and application development

• Coordinating effort to acquire carrier codes. (ATTWS)

•  Completion of over 80 Root Cause Analysis w/in two months. (ATTWS)

•  Gathering data and contacts for carrier access codes.

•  Participated in Illuminet and AT&T Digital Broadband LNP ramp-ups.

• Established statewide porting agreement w/ Southwestern Bell.

• Assisted provisioning transfer from ATT Local to Convergys subcontractors.

• Received 5 Illuminet customer service awards in 1999.

• Design and administration of www.stump-grinding.com for Alpine Machine.

• Developed Illuminet LNP website for employee training.

•  Developed and documented LNP and 8-2 billing procedures.

• Developed Microsoft-Access procedure database.

• Process development of Tandem-to-Unix extract-report software.